using the Webversion of outlook Our Sales Manager copies new orders from the Inbox folders to the Shared Mailbox and then distributes them to the Various CSRs for them to handle. The manager can no longer do this all she can do is forward to the shared Mailbox and this defeats the accountability and tracking. This worked fine up until last week. About 1 in five times of attempting to copy or move an email we get the "something Went Wrong" error. Screenshot included.