Hello I found myself in an eternal loop
I have a professional account to access to Power Bi, but changed my phone and eliminated the authenticator from the old one. When try to access to my account they request:
Codes or approval in authenticator, but can not install again the account in authenticator because this is requesting the same. So I am unable to do that because the Authenticator hasn't been set up yet. There is no option to send a text message or receive a call.
If I try to enter https://aka.ms/MFASetup. or https://portal.office.com/account/#security they request the account. But once there ask me for the account I can not sign in because ask me authenticator :(
I can't sign in because it keeps asking me to approve the request that was sent to the Authenticator app with each choice I try to recover my account. Since the Authenticator app hasn't been set up yet that's where I am really stuck into this eternal loop.
Can you help me to break it and can recover my account.
Thanks.