PC keeps crashing and blue screening with errors and critical errors.

Chico21 1 Reputation point
2021-09-09T01:53:59.037+00:00

Error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000039, 0x0000000000000002, 0x0000000000000000, 0xfffff8065680d742). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e6457ac5-336c-471b-b197-359316d3d743.

Error: The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff802b72a9a85, 0x00000000000000ff, 0x0000000000000073, 0xfffff802b72a9a85). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 52604e50-4ab7-4a9f-afa9-353fdc1f0e56.

Error: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c000001d, 0xfffff80158a0c782, 0xffff9a00f21ee920, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 146d1d05-1fba-4f40-9a3e-81a16675c6b9.

These are just some of the error's that pop up after the computer randomly blue screens.
The blue screens may say:
System_Service_Exception
IRQL NOT LESS OR EQUAL
PAGE_FAULT_IN_NONPAGED_AREA

Non of the things I try to do online work

OS Name Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-L0GMKHC
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0503, 10/16/2015
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product B85M-F PLUS
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.5 GB
Total Virtual Memory 19.6 GB
Available Virtual Memory 11.7 GB
Page File Space 3.63 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,655 questions
0 comments No comments
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8 answers

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  1. Docs 15,146 Reputation points
    2021-09-09T02:04:57.983+00:00

    Please run the V2 log collector > post a share link into this thread

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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  2. Docs 15,146 Reputation points
    2021-09-10T00:21:02.287+00:00

    Plan to test the hardware.
    Many of the tests can be performed overnight.
    For all tests please post images into the thread.
    For any problems posting images please use share links: one drive, drop box, or google drive

    1) Run HD Tune (free or trial version) (test all drives)
    https://www.hdtune.com/
    Post images for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    2) Sea Tools for Windows (test all drives)
    Post images of the long generic test
    https://www.seagate.com/support/downloads/seatools/seatools-win-master/
    https://www.seagate.com/files/www-content/support-content/downloads/seatools/\_shared/downloads/pdf/SeaTools-for-windows-en-us.pdf

    3) These steps / test can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test

    4) More to follow

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  3. Docs 15,146 Reputation points
    2021-09-10T05:14:42.543+00:00

    Run Memtest86 version 9.2 (or newer version if available) for four passes.

    Repeat the test so that there are a total of eight passes.

    Post images or share links into this thread.

    Memtest86 has a feature to create text reports.

    Please post the text reports in addition to the images.

    https://www.memtest86.com/

    Memtest86 can run overnight.

    Run Hard Disk Sentinel (free or trial version)
    https://www.hdsentinel.com/

    Post images of the results on these tabs:
    Overview
    Temperature
    SMART

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  4. Docs 15,146 Reputation points
    2021-09-11T02:07:01.407+00:00

    A USB is needed.

    Windows has a memory test.

    Unfortunately it has a lot of false negatives.

    A false negative is a test pass when there is malfunctioning RAM.

    So run Memtest86 version 9.2 or newer for four passes.

    Repeat the test so that there are a total of eight passes.

    Take pictures with a camera or smartphone camera > post images or share links into this thread

    Also post share links for the Memtest86 text reports.

    Testing can be performed overnight.

    Hard Disk Sentinel produces instantaneous results.
    Please post images of these tabs: overview, temperature, and SMART.

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  5. Docs 15,146 Reputation points
    2021-09-11T02:33:56.66+00:00

    The drives have passed all of the tests.

    When available post images and text reports of two tests of four passes each.

    The computer has two matching RAM modules 8 GB each.

    F3-2133C10-8GXM

    DDR3

    There is another RAM testing software that is slower but can run for a very large number of passes (the more the better sometimes to find malfunctioning RAM).

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