labelling issue

Sree 1,971

a user opened second mailbox in his Outlook. Now when sending an email from this second mailbox, still the labeling footer is added to the email.
Is there a chance to get rid of it?

Yuki Sun-MSFT 40,866 Reputation points

2021-09-10T02:21:51.353+00:00
Hi @JustinMicheal-7973，

Before we go on, could you please clarify the things below so that we can understand better about your situation?

What you mean by " labeling footer "? You can remove all private information and share a screenshot about it.

How did the user opened the second mailbox? Was the account added via File > Add Account, or it's a shared mailbox which he has full access and send as permission to?

If an Answer is helpful, please click "Accept Answer" and upvote it.
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Yuki Sun-MSFT 40,866 Reputation points

2021-09-13T09:33:45.57+00:00

Hi @JustinMicheal-7973，

How are you doing with this issue? If you have any questions or need further help on this issue, please feel free to post back with more details.

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.