question

KKaoChi-7735 avatar image
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KKaoChi-7735 asked WendyLi-MSFT edited

SharePoint 2013, library word document template metadata lost while uploading to another library

The word document template is for library A, which has unique metadata/document properties, i.e. Price, amount, etc. It works as expected when uploading it to library A, all the metadata was correctly populated into the related columns.

However, when I upload this word document template into another library "B" (which is just an empty library), the original document metadata/properties of this document template are overwritten/wipe to default metadata that library "B" has. The template's unique metadata/properties is lost.

Does this normal? is there a way to keep the document's original unique metadata/property when uploading to another library that has different columns?

Thanks in advance, any suggestion would really help me out!

Regards,

office-sharepoint-server-itpro
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1 Answer

EchoDu-MSFT avatar image
1 Vote"
EchoDu-MSFT answered KKaoChi-7735 commented

Hello @KKaoChi-7735 ,

Welcome to Q&A Forum!

Does the Word document template you mentioned refer to your custom Content Type? And the custom Content Type has a new Word document template.

For example:

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Then you upload the Word document template to empty LibraryB.

131122-x4.png

Therefore, when you click this Word document template file, you will find that the original metadata/properties of this document template are overwritten with the default metadata of LibraryB.

131132-x5.png

If you want to use these metadata/properties of this document template in LibraryB, we recommend that you add a custom Content Type to LibraryB.

Thanks,
Echo Du
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Hi Echo,

I have resolved the issue by creating the same metadata/columns and content type in library B as you suggested. The document template now is able to correctly populate the metadata into library B.

Thank you so much! :)

Regards,

Kaochi

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