When we add external user in group chat we are getting error how to solve it or is there any settings we need to make for tenant?

Question

When we add external user in group chat we are getting error how to solve it or is there any settings we need to make for tenant?

please see attached screenshot

Answer 1

Hi @Vinod Survase

There is a difference between Guest and External Users. External Users cannot be added to group chats (no account in your AAD). Here is the picture for your reference:

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.