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FentonBourne-4917 avatar image
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FentonBourne-4917 asked LimitlessTechnology-2700 answered

Im having issues with blue screens on windows 10

Hello as the title says im having issues with bluescreens such as SYSTEM_SERVICE_EXCEPTION and bad Memory management. Heres the info from event viewer of my most recent blue screen.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80050314bfc, 0xffff8380ef541830, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 06336c57-7f3b-4afa-bee8-96c97d6aae04.

windows-10-hardware-performance
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1 Answer

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LimitlessTechnology-2700 answered

Hello @FentonBourne-4917

I would suggest to check below troubleshooting steps.

  1. Turn off the PC and clean the the memory modules and swap them if you have multiple.

  2. Clean folder c:\Windows\temp and c:\winnt\temp

  3. Update BIOS and Hardware drivers and firmware.

  4. To check hard disk for any file system or bad sector run chkdsk c:\ /f /r

If the reply was helpful, please don’t forget to upvote or accept as answer.

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