2021-08 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB5005101)

Tammy Sterling 21 Reputation points
2021-09-11T03:34:15.863+00:00

I just purchased my hp and I'm having issues with update: "2021-08 Cumulative Update Preview for Windows 10 Version 20H2 for x64-based Systems (KB5005101)" Once I install and restart my computer it starts the repair process then says: We couldn't install this update, but you can try again (0x800f0845). Any help is appreciated.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 39,351 Reputation points
    2021-09-13T16:26:57.593+00:00

    Hello @Tammy Sterling

    I would like to suggest you to below Troubleshooting steps.

    1. Turn Off your computer for 5 minutes and turn it ON again.
    2. Remove C:\Windows\Temp and C:\WinNT\Temp
    3. Disable any Antivirus if you have for Temporary till the issue exists.
    4. Boot the PC in safe mode and run below command dism.exe /online /cleanup-image /revertpendingactions
      DISM.exe /Online /Cleanup-image /Restorehealth
      dism.exe /image:C:\ /scratchdir:C:\scratch /cleanup-image /revertpendingactions
      dism.exe /image:C:\ /scratchdir:C:\scratch /cleanup-image /restorehealth sfc /scannow

    If the reply was helpful, please don’t forget to upvote or accept as answer.

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  1. Tammy Sterling 21 Reputation points
    2021-09-16T00:14:07.23+00:00

    Thank you! I appreciate the feedback! Forgive me and correct me if I'm wrong, but are you saying to remove C:\windows...?

    I know just enough about computers to do general computing, external hardware & software installs. If I do a remove C:\ anything, feel I will just trash my brand new computer. I thought it would be an easy fix like turning of a firewall or something. (Although that didn't work either)

    I do appreciate the feedback but due to my lack of internal computer knowledge, I may just need to take it in somewhere as I don't trust myself enough to fix it this way. Since this is a new computer I can't figure out why I'd have a problem with the hard drive.

    Thanks a bunch!
    ~Tammy