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ThilinaDodangoda-9744 avatar image
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ThilinaDodangoda-9744 asked Jason-MSFT commented

Intune enrolled device replace with new device

In my organization we are enrolling PC's to Azure AD. After the enrollment, changing PC name (from PC side or in the portal) to a decided format as "Main Location"-"Sub Location"-PC"Number"). After that I can see device in the "Endpoint Manager portal" with changed PC name. It is ok.

I want to know, if already enrolled and renamed PC had a hardware fail, we replacing a new PC or reinstall windows (If HDD fail). So then we have to enroll the new device again. In my experience in the portal we could see the new device and the old one. I tested this with fresh reinstalling windows 10 to a PC which is already enrolled and with same PC name.

Is there any way to link or update the old device information with new device information in the endpoint manager portal without duplicating ? Simply overwrite old device info with new device info.

mem-intune-enrollment
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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered ThilinaDodangoda-9744 commented

@ThilinaDodangoda-9744 Thanks for posting in our Q&A.

Based on my understanding, there is no method will overwrite old device information with new device information. Despite the same name, other information about the devices is different, so intune doesn't define them as the same device.

If we want to use the new device with the same device and scrap old device, it is suggested to remove the old device in intune portal.

Thanks for understanding.


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@ThilinaDodangoda-9744 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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I am doing it as you said.
Thanks

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Jason-MSFT avatar image
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Jason-MSFT answered Jason-MSFT commented

(+1) to @LuDaiMSFT-0289's comments.

I'm curious though, why does this matter or what value would this bring? It's not the same device so I'm quite puzzled as to what your goal is here and what challenge(s) doing this would solve?

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As a example in the lab there are many computers and have a naming method for identify them, when I adding them security device group. Like these are uses by students and others are used by staff teachers. that is the reason for renaming method. i just wanted to know after removing a faulty device/PC another PC takes it place without doing As said by LuDaiMSFT-0289.

As you said I have to think about what are the challenges that can be eliminated from this. because hardware failures are not that frequent.

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Jason-MSFT avatar image Jason-MSFT ThilinaDodangoda-9744 ·

So, it's not about the device itself, it's about replicating or maintaining what was targeted to the device. That makes sense. I don't think there will ever be a way to automatically do this as that will involve Intune predicating admin intent or reading the mind of the admin to deduce intent. I can think of some future work that may help here, but the best answer here IMO is to improve the provisioning and tracking process so that devices get placed into the proper groups automatically. This is something you'd have to build yourself as it would require a custom interface and logic, but I honestly don't think it would be overly complex to build.

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