
how do i fix it please help

how do i fix it please help
Some times you have to clear out the store to get Windows Update running again. Run these step in an elevated command prompt:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Hello,
Thank you for your question.
I would like to suggest you to check below Troubleshooting steps.
Additionally,
Cleanup folder C:\Windows\Temp and C:\WinNT\Temp
Reboot your computer.
Make sure Internet is connected
Please verify Date and time is Synced
Run windows update troubleshooter from below Microsoft link.
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