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windayaniachmad-7392 avatar image
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windayaniachmad-7392 asked Reza-Ameri commented

[ASK] All blocking settings already disabled, but cannot be pinged

Hi All,

I have my laptop with below info
OS Name: Microsoft Windows 10 Home Single Language
OS Version: 10.0.19042 N/A Build 19042
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free

I already tried to turn off Windows Defender firewall (Domain profile, Private profile, Public Profile is Active), turn off Windows Security settings (Real-time protection), turn on file and printer sharing (Private, Guest or Public), however I still cannot ping this laptop from same segment IP (ie another laptop/phone).

This laptop able to ping other IPs, however when trying to ping this laptop, there is no response like unreachable or request timed out.

I use wifi adapter to get DHCP IP, and it works well browsing internet.

Is there any advise ?

Many thanks

windows-10-securitywindows-10-networkwindows-platform-network
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Reza-Ameri avatar image
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Reza-Ameri answered Reza-Ameri commented

It is possible that your request is being blocked by other device, meaning you are able to send request but it is being blocked in the other side.
Also check your router and network configuration and verify nothing blocking this request on the way.

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Hi Reza,

Thanks for your advise.

However I am sure there is another device that perform checking and blocking my traffic,
Because I have tried to create hotspot from my mobile phone, only this laptop connected to it. And the result was my laptop able browsing internet and ping my phone, however from my phone I cannot ping my laptop back.
I also tried to create a web server in this laptop and still same I cannot access it from my phone.

IIs there any diagnostic tool or log that maybe can give information if there is something in my laptop blocking traffic ? Mine is Hewlett-Packard (HP).

Many thanks.

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Reza-Ameri avatar image Reza-Ameri windayaniachmad-7392 ·

Are you able to try it with other device (not the phone) and see if the problem persist?
How do you perform ping from the mobile?
There are some ways to collect and read log files in the mobile phone and depending on if you are using Android or iOS, you should look into how it is being done.

0 Votes 0 ·

Hi Reza,

Yes I already try with my own hotspot with my phone, and 2 laptop connected to it,
I1st laptop can ping 2nd laptop (Reply from IP_Addr), but 2nd laptop cannot ping (Request timed out) or even telnet my web server in 1st laptop,
Herewith my firewall settings in both laptop.
131554-pict1.png

I use Termux to ping from my Android phone


Many thanks

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MotoX80 avatar image
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MotoX80 answered windayaniachmad-7392 commented

Public Profile is Active),

If you are on a public network, many things will be blocked because that's what you should want on a public network. You should not want some unknown person in a public place like a Starbucks or a library to be able to access your laptop.

Are you actually on a private network? What are you really trying to accomplish? File sharing?

If you trust the network you are on, change its WIFI settings to Private.

131354-capture.jpg


To temporarily disable the firewall, you have to click on the tab of the active profile.

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Hi Moto,

Thanks for your answer,
I already try to change it to Private also, but it still same it gave response request timed out when I pinged it.
I am trying to create web server in my laptop and access it from others, but I always cannot reach it. That is why I try to test by test ping and telnet my web server port maybe something block my traffic

Herewith my firewall settings,
131568-pict1.png

Private network settings
131603-pict2.png


Many thanks.


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pict2.png (31.8 KiB)
LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello Windayaniachmad,

I would recommend to check the next:
- Is there any other software such as VPN, antivirus, etc? Could you try to run a "Clean Boot" by running msconfig.exe and disabling services that are not related to Microsoft?
- IPCONFIG shows the same for both clients as subnet mask, gateway and DNS
- Is it working pinging the IP, and not with hostname, or both?
- Have you run TRACERT <destination IP> from the working client, to see where the hops stop?
- Running NETSTAT -R shows you anything different on the failing client and the working client?
- Can you check the HOSTS file in C:\Windows\System32\drivers\etc to see if there is anything unusual ?
- Have you tried to run a ARP table flush? (Running the command "arp -d” from an elevated command prompt)

Further than that I would also try to see in the Application and System events (Event Viewer) if you see any special Warning, Error, or sometimes information at the moment you send the ping (in both source and destination machines)

Hope this helps to narrow it down

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MotoX80 avatar image
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MotoX80 answered

maybe something block my traffic

If you have installed some other software or have something on your network that is blocking the traffic, then there is no way that forum users would know about that.

From another Windows machine, run Powershell_ISE and paste these commands into the script window. Set the IP variable to your pc's address. Run it and let us know the results.

 $IP = '192.168.1.2'              # Put your IP here 
 cls
 tracert.exe $ip 
 $test = {
     Test-NetConnection $IP 
     Test-NetConnection $IP -CommonTCPPort HTTP -WarningAction SilentlyContinue
     Test-NetConnection $IP -Port 443 -WarningAction SilentlyContinue
     Test-NetConnection $IP -CommonTCPPort SMB -WarningAction SilentlyContinue 
     Test-NetConnection $IP -CommonTCPPort RDP -WarningAction SilentlyContinue
     Test-NetConnection $IP -CommonTCPPort WINRM -WarningAction SilentlyContinue
 }
 Invoke-Command $test | Format-Table

It should look like this.

131642-capture.jpg




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