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Ravikant-Sharma avatar image
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Ravikant-Sharma asked osamaanjum answered

Microsoft Learning Dashboard is not loading?

I am trying to reschedule my exam however the Microsoft learning dashboard isn't loading since last 10 hours. Is it a global outage?
Tried checking PearsonVue link as well, the issue persists there as well.

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For Rescheduling an exam

1.Go to your pearson account
2.In left pannel "Pearson VUE Home"
3.View or launch an online exam
4.Click on scheduled exam and you can reschedule / cancel it (Whatever you want)

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Ravikant-Sharma answered
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DSPatrick avatar image
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DSPatrick answered OmarAladdin-5225 edited

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling / vouchers in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Exams / Discounts/Vouchers/Special Offers / Event Offers
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--




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DashawnHarris-9929 avatar image
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DashawnHarris-9929 answered

same with me - what is going on and who can I call from Microsoft?

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ThoTranAnh-6711 answered

I have the same issue

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ImranAlli-2655 avatar image
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ImranAlli-2655 answered ImranAlli-2655 commented

same here and I'm trying to reschedule an exam!
Not sure who we can contact

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RadhakrishnanKuppusamy-6686 avatar image
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RadhakrishnanKuppusamy-6686 answered Ravikant-Sharma commented

same here and I'm trying to reschedule my exam since morning

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siebeh avatar image
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siebeh answered PrinceBoothe-9571 commented

Same problem, the dashboard page just feezes up.

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Worked for me! Once you click schedule on the link and enter Pearson website, go to left hand side, click the top drop down icon and go the Pearson view home dashboard and you can reschedule your exam from there.

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AbhijeetKasurde-5328 avatar image
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AbhijeetKasurde-5328 answered

I think this is a global outage , surprisingly Microsoft taking long time or they are not aware of the issue

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JacindaPounds-7195 answered

I am trying to use the dashboard to get the link to my PSI exam in less than an hour and cannot load the dashboard!

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osamaanjum answered

I am facing the same issue. When will the fix to this issue deployed by Microsoft?

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