question

AjitKumar-9498 avatar image
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AjitKumar-9498 asked DSPatrick edited

Dashboard loading very slow

Microsoft Certification dashboard is very slow while loading. I wanted to re-schedule my exam but the page did not load after trying for 2-3 hours. After many tries, page was loaded but the scheduled exam does not appear in the appointment section.

I followed one of the blog to select the exam provider and click on GO button to see the exams. when I followed the steps and selected my exam provider (PSI) and clicked on the Go button, Profile update page opened and asked to update the details. when I updated and clicked on save and continue, I received below error:

Sorry, we are having a service interruption and we are unable to complete your transaction. Please contact customer support.

Please help

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1 Answer

Taz-3478 avatar image
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Taz-3478 answered

Hello @AjitKumar-9498 !

Hope you are having a great day!


  1. Microsoft Certification Program have their own respective forums. You can visit it by clicking here :- Microsoft Certification Program

  2. Questions Related to Exam/Exam Registration and other General Questions can be asked here :- Exam Related Queries

  3. For Missing Certificates/Transcripts/Missing Exam and issues with Certification Profile,you can visit here :- Certification and Certification Profile Related Queries

  4. For Exam Discounts/Offers/Events can be found here :- Exam Discounts and Offers

  5. For Person Vue Customer Service, visit here :- Pearson VUE Customer service

  6. For Contacting PearsonVue and to get hold of a Customer Representative, visit here :- PearsonVUE Support

We are currently aware of this issue and the team is working to resolve it.



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