question

Sree20212021 avatar image
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Sree20212021 asked KaelYao-MSFT commented

calendar issue

When other users make a meeting request with one end user the appointments are auto accepted as tentative meetings in user calendar.
when the end user does not receive the additional message in his inbox weather to accept the meeting or to decline it.

So the only option this user has now is to regularly check his calendar if there are any new tentative meetings request.

The option in outlook client “Automatically Accept Meeting Invitations” is turned off.
I do not know if a similar option is available in the web based client on cloud, or so I can’t find it.



The same issue occurs in the web based client on cloud.
Also the same issue occurs when user logs in the web based client from a different laptop/pc.
So the question is why does this user not receive the additional message in his inbox weather to accept the meeting or to decline it.

I have tried this
Outlook started in save mode
Created new outlook profile
Logged in from a different computer/laptop
Checked for possible rules
Checked for delegates, there are non
Checked if auto accept meeting invitations, this is not active.
Logged only into office 365 (owa), same issue

Only one user has the issue

office-outlook-itprooffice-exchange-online-itprooffice-exchange-server-mailflowoffice-exchange-server-connectivity
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1 Answer

KaelYao-MSFT avatar image
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KaelYao-MSFT answered KaelYao-MSFT commented

Hi @JustinMicheal-7973

Can you find the meeting invitation emails in the Deleted Items folder?
If not, please run a search in Outlook and see if you find the emails in other folders.

If the emails are in the Deleted Items folder, please refer to this link and see if it can help with this issue:
Meetings are Tentative but not receiving requests or meeting responses from others don't show in inbox


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The meeting invitation emails are NOT in the deleted items folder.

We did a search but no items regarding to these meeting invitations can be found in all the other folders.

0 Votes 0 ·

Hi,
If you have mailbox audit log enabled(by default) for this user,please have a check if there are some delete actions recorded in the audit log.
Please refer to this link for the detailed parameters (time period, action): Search-MailboxAuditLog


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