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Malte2021-4230 asked

Office 365 Online No License Error


I have an issue with my company's Office 365 Online. If a user logs in to in order use the online version of e.g. Word it always displays an error:
"Word is not available for you Please contact your Office 365 admin for assistance."
Now if the same user opens say SharePoint Online creates a word document there and opens it in Word Online everything works fine.
Any ideas how to fix this?

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