Microsoft.Azure.NotificationHubs.GetInstallation ends in timeout

Martin Stein 21

HI,
I have updated from Microsoft.Azure.NotificationHub 3.3. to Microsoft.Azure.NotificationHubs 4.0.0.
Before that my .Net-Backend worked fine!

But now I receive a timeout, when I try to get the installation by calling:

installation = Startup.hub.GetInstallation(installationId);

Has anyone a solution for this problem?

kind regards,

Martin

Grmacjon-MSFT 16,191 Reputation points

2021-09-15T08:46:09.707+00:00

Hi @Martin Stein ,

Thanks for bringing this to our attention. We are sorry you're encountering this issue. We have reached out internally to see if this is a known issue and what the next steps are. Once we have an update to share, we'll share it here.
Grmacjon-MSFT 16,191 Reputation points

2021-09-17T23:52:28.063+00:00

Hi @Martin Stein ,

Did you create two separate repos for the issue where it works in 3.3 consistently and not at all in 4.0? we would like to know the consistency of the timeout if it is always versus it has happened sporadically.

Thanks,
Grace
Martin Stein 21 Reputation points

2021-09-20T16:06:26.743+00:00

HI Grace,

Yes I have two repros.

It happens always!

Thanks,

Martin
Grmacjon-MSFT 16,191 Reputation points

2021-09-22T01:14:17.24+00:00

Thanks for your patience Martin. We are looking into this issue but can't seem to reproduce it. We used .NET 5 in our investigation @Martin Stein

Which version of .NET are you using and can you please share the full error message you're getting?

-Grace
Grmacjon-MSFT 16,191 Reputation points

2021-10-07T20:50:02.587+00:00

Hi @Martin Stein ,

do you have any updates for us on this issue?
Martin Stein 21 Reputation points

2021-10-08T07:23:42.39+00:00

HI @Grmacjon-MSFT ,

I am using .Net 4.7.2.

The errormessage is:

<html><head><title>500 - The request timed out.</title></head><body> <font color ="#aa0000"> <h2>500 - The request timed out.</h2></font> The web server failed to respond within the specified time.</body></html>

Martin