question

gord-5392 avatar image
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gord-5392 asked Docs-4663 answered

windows 7 crashing all the time now ...

Win 7 started hanging occasionally a few years ago. Since then the frequency of these crashes has gradually increased until now it happens multiple time per day.

Here's the
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 117
BCP1: FFFFFA80075B3410
BCP2: FFFFF8800F22E8B8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090921-73616-01.dmp
C:\Users\Gordon\AppData\Local\Temp\WER-338381-0.sysdata.xml



Anyone know if this is fixable?

THANK YOU

windows-7-general
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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello,

Thank you for posting the query on Microsoft Community.

I understand your concern and will assist you to resolve this issue.

is it happening after an upgrade or updates in the system ? I will suggest you to run "Sfc /scannow" and see if its successful or giving errors also try to update the all the drivers.

Also Could you please visit below links in which similar discussion happened and see if it helpful for you, try to go through all the methods

https://answers.microsoft.com/en-us/windows/forum/all/bluescreen-locale-id-1033-on-windows-7/2fb55468-4702-4a61-96e8-0e8821dd9c60?auth=1

https://answers.microsoft.com/en-us/windows/forum/all/problem-event-name-blue-screen-locale-id1033/e8cf8bb8-341f-40b8-a158-92b3619ca42d?auth=1


--please don't forget to upvote and Accept as answer if the reply is helpful--

Thanks,

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Docs-4663 avatar image
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Docs-4663 answered

Please run the DM log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/dm-log-collector.9/

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