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222JOYJITGHOSH-6505 asked ZhengqiLou-MSFT commented

why am I not able to use microsoft teams from my laptop. It is accessible from my mobile phone but when I am trying to login in Laptop it is showing error 80180014

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michev answered

It looks like your admins have configured a policy that requires device registration... best talk to your IT support staff.

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ZhengqiLou-MSFT answered ZhengqiLou-MSFT commented

Hi @222JOYJITGHOSH-6505 ,

I believe you have enabled the Allow my organization to manage my device option, make sure the security policies of your organization are not blocking your computer.

Please try removing the credentials from your Windows Credential manager, and retry logging in to the client.

Also see if you could login to the Teams for Browser from your computer.

Best regards,
Lou


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Hi @222JOYJITGHOSH-6505 ,

Do the suggestions above help? If the issue has been resolved, please click “Accept as answer” to mark the helpful reply as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

If you are still stuck in this issue, please feel free to post your questions.

Regards,
Lou


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