question

Bar076-5268 avatar image
0 Votes"
Bar076-5268 asked vipulsparsh-MSFT commented

Password Sync takes 30 min to sync

Hi

I upgrade my ad-connect server to the last version (2.0.10.0), And now I have a problem with the password sync, from AD to 365, it's taking 30 minutes to sync.

(I don't have any problem with my forests...)


Any suggestions?
131834-30-min.jpg


azure-active-directorywindows-active-directory
30-min.jpg (10.0 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

vipulsparsh-MSFT avatar image
1 Vote"
vipulsparsh-MSFT answered vipulsparsh-MSFT commented

@Bar076-5268 Thanks for reaching out.

Unless there is some issue, this should not take that much. Check event logs for events that might show errors for password sync.
On your Synchronization service client, check if there are any errors ?

Also check if the DC with which the service is communication, is it too far ? Check with other DCs and add the nearest one on preferred options to see if that makes any difference. you will need to add the fqdn of the DC there.

131886-image.png




Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.


image.png (382.5 KiB)
· 4
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I'm with the nearest DC's

I don't see errors events. The pass sync is working well but is taking too much time

0 Votes 0 ·

@Bar076-5268 If there has not been any password change then it happens at 30 mins interval. If there is a password change, it syncs that up in 2 minutes.
Can you try changing any password and let me know if it still takes that long.

0 Votes 0 ·

It works!
I try to change user password and the password was changed, but the time in "last pass sync" is not reset, it still takes 30 min.
maybe it's a bug?

0 Votes 0 ·

@Bar076-5268 Did a test and found it not always accurate like vent viewer logs. But does show correct status sometimes :
133390-image.png

I would suggest to verify the status from event viewer, and do a one day status check, and raise a support case if you want to proceed further.

0 Votes 0 ·
image.png (16.3 KiB)
KavinduAsangaDayananda-1079 avatar image
0 Votes"
KavinduAsangaDayananda-1079 answered vipulsparsh-MSFT commented

Hi,

I have installed the same AAD Connect version (2.0.10.0) and having the same issue.

Any suggestions?

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@KavinduAsangaDayananda-1079 If there has not been any password change then it happens at 30 mins interval. If there is a password change, it syncs that up in 2 minutes.
Can you try changing any password and let me know if it still takes that long.

0 Votes 0 ·