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HMPHarshana-9509 asked VikiJi-MSFT commented

Excel can not open

My excel can not be open. I faced ms excel can't open or save any more documents because there is not enough available memory or disk space but my C drive has 100GB space. I deleted my temp file and reinstall office 365 but did not open excel. please help

office-excel-itprooffice-scripts-excel-dev
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Hi @HMPHarshana-9509

Since your question is more related to office-excel, I have removed the tag "office-exchange-server-administration" which is used for Exchange server questions.
Thanks for your understanding and hope you will get the answer soon.

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VishalJaiswal-4456 avatar image
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VishalJaiswal-4456 answered VishalJaiswal-4456 commented

Try these steps:

  1. right click on the excel file

  2. go to the properties

  3. In general section, click on the unblock and apply

Hope that would work.



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Old file can be open and edits but cant save and open new excel file.

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Could you share the screenshot, that would boon to understanding the issue?

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VikiJi-MSFT avatar image
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VikiJi-MSFT answered VikiJi-MSFT commented

Hi @HMPHarshana-9509,
Welcome to Q&A forum!

Is the error message shown below? Please describe complete error messgae or share a screenshot with us.

"Microsoft Excel cannot open or save any more documents because there is not enough available memory or disk space.
To make more memory available, close workbooks or programs you no longer need.
To free disk space, delete files you no longer need from the disk you are saving to.
"

Since the issue occurr on the specific files, it may be the file-specific issue.
Plase confirm the following information with us:

  • What the extension of the new file? Please change the file extension to check this issue.

  • How did you get the new file? Did you download it from Internet or create it yourself? Please create a new blank file to check this issue.

  • And where did you store the files? Please change the storage location for a check.

I suggest you add the folder where these files are stored as a trusted location for Excel:
In Excel, go to File>Options>Trust Center>Trust Center Settings>Trusted Locations. Click Add new location, and browse to the folder where you store your Excel files, select Subfolders of this location are also trusted, and click OK.

Besides, please open the Excel app first, and go to File>Open to open the file to check if the issue exists.
If conditions permit, I also suggest that you copy the error file to another PC to check if it could be opened normally.

Any updates, pelase let me know.


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Hi @HMPHarshana-9509,
I am checking this thread, pelase feel free to post back any updates.

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