Hi,
I was able to remote desktop from a different subnet to my windows server 2016 for weeks. One day I install Hikvision's app on the server and since then I've not been able to access the server. Tried a couple of things that didn't work:
checked whether I've enabled port forwarding on the cisco firewall (yes)
checked whether remote desktop is enabled on server and unchecked connection requiring NLA (yes)
checked whether the server is listening on the port (yes)
checked group settings to see whether the server allows incoming connections (yes)
checked whether 'require use of security layer' in group settings is enabled and configured for RDP (yes)
checked windows firewall to see whether the inbound port rule is correct & allowed (yes)
checked whether the particular port is configured in the registry ,since I'm not using 3389 (yes)
I'm now stuck. Anyone with any ideas what the issue could be?

