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brichardi avatar image
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how to configure outlook to always HTML when replying to email message

Hello everyone.

We are changing our Outlook (2016, 2019) signature to use our organization logos, and social icons. The issue we run into is some of our external client sending email to us using "Rich Text", or "Plain Text", and when the user reply to the external recipient, the signature did not show up.

is there a way that we can configure to automatically force Outlook to use HTLM format when replying or forwarding email?

I did a research on line a saw a couple suggest that we can use VBA, but it only work when user remember to active the VBA Macro.
and that is not working well for us since users are not always remember to activate the Macro every time they reply to an email message.

Thanks for your help.

office-outlook-itpro
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AndyDavid avatar image
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AndyDavid answered ChristyZhang-MSFT commented

No way I know of without using a VBA or a 3rd party add-in.
Im sure you have seen this:
https://www.msoutlook.info/question/628

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Hi @brichardi ,

Welcome to our forum!

Agree with AndyDavid. As I know, there is no such option in the outlook client to always reply to all messages in HTML format. As AndyDavid mentioned, using a vba or a 3rd party add-in is a common method to achieve this goal. If you wouldn't like to try these methods, I'm afraid there is no other way to achieve your expectation.

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brichardi avatar image
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brichardi answered

Yes, I did some research and saw the recommendation above.

Thank you all for your help.

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