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kubataski-1929 avatar image
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kubataski-1929 asked AndrZiegler-5755 commented

Bluescren DRIVER_POWER_STATE_FAILURE

A few moments after turninh on the laptop pops up bluescren.

Data from V2 log collector:
view
Data from BlueScrenView:
091421-7312-01.dmp 14.09.2021 17:43:42 DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 ffffe68d`dae71570 ffff868c`88c37ba0 ffffe68d`dd616790 ntoskrnl.exe ntoskrnl.exe+3f71d0 x64 ntoskrnl.exe+3f71d0 C:\WINDOWS\Minidump\091421-7312-01.dmp 4 15 19041 1 797 550 14.09.2021 17:45:21

Bluescreen photo:
132084-20210914-174434.jpg


windows-10-hardware-performance
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share the file C:\WINDOWS\Minidump\091421-7312-01.dmp

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yagmoth555 avatar image
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yagmoth555 answered Docs-4663 commented
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I'm new to Microsoft Q&A so expert help is now provided in Microsoft Q&A.

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Docs-4663 avatar image
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Docs-4663 answered

If you are able to change the default language to English and post a share link using one drive, drop box, or google drive help can be provided in this forum.

https://www.tenforums.com/tutorials/3813-add-remove-change-display-language-windows-10-a.html
https://www.tenforums.com/tutorials/136792-change-display-language-windows-10-a.html

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/
https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html


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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

How long are you facing the issue? Was it after any recent update, If so try uninstalling the update?
And what is the version of Windows you are using?
If it is not the latest 21H1 you can try updating it using the link https://www.microsoft.com/en-in/software-download/windows10.
Select update now in the link and run the Tool.
I would also suggest you to update the BIOS and drivers and run a full malware scan on the PC and if none of this helps try out the repair update
https://answers.microsoft.com/en-us/windows/forum/all/how-to-perform-a-repair-upgrade-using-the-windows/35160fbe-9352-4e70-9887-f40096ec3085?auth=1

Hope this answers all your queries, if not please do repost back.
If an Answer is helpful, please click "Accept Answer" and upvote it : )

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