question

aminvalipour-8669 avatar image
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aminvalipour-8669 asked Alvin-7723 published

Windows activation error 0x87e10bc6

Hi,

I have a MSI laptop with original Windows 10 installed for more than 5 years.
I decided to re-install a fresh Windows 10 because the older one was slow.

Before re-installation I copied the license key in a notepad file to add it in new Windows.

But when I want to add the license on new fresh Windows it does not accept:

132085-01.jpg


I did activation troubleshooter, the same error:

131990-02.jpg

finally with command:

slmgr /ipk
132046-03.jpg
got error:

Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid





windows-10-setup
01.jpg (85.0 KiB)
02.jpg (96.8 KiB)
03.jpg (39.1 KiB)
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Did you get the issue resolved? I have the same problem.

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sbairu avatar image
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sbairu answered
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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

Usually, this might happen if the servers are busy and they cannot communicate with your PC.
Alternatively, you can try Phone activation or activate with help of chat support , this might help you with the process
https://support.microsoft.com/en-us/windows/product-activation-for-windows-online-support-telephone-numbers-35f6a805-1259-88b4-f5e9-b52cccef91a0


Hope this answers all your queries, if not please do repost back.
If an Answer is helpful, please click "Accept Answer" and upvote it : )

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KapilArya avatar image
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KapilArya answered

Hello,

See if this fix helps you:

https://www.kapilarya.com/something-prevented-us-from-communicating-with-our-activation-servers-0x87e10bcf

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered aminvalipour-8669 commented

Hello again @aminvalipour-8669

As I can see from the screenshot, you have installed a Windows 10 Home Single Language version of Windows 10. What was the version of Windows 10 before you reinstalled? I looks like the key you were using is not valid for the current install. For example: Windows 10 Home and Windows 10 Home Single Language require different keys.

you can download other versions here:
https://www.microsoft.com/es-es/software-download/windows10

Best regards,

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Hi @limitlesstechnology-2700

Here is my previous version:

132602-01.png

additional info:

Name: Windows(R), CoreSingleLanguage edition

Description: Windows(R) Operating System, RETAIL channel



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01.png (42.5 KiB)