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TanakaHiroki-4139 avatar image
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TanakaHiroki-4139 asked GitaraniSharmaMSFT-4262 answered

【en】I can't set server verification (certificate information) by adding Azure VPN client new connection /【ja】Azure VPN クライアント接続の追加にてサーバー検証(証明書情報)が設定できない

I can't set server verification (certificate information) by adding Azure VPN client new connection

On the setting screen for adding a VPN connection, the server root certificate field is not displayed in the pull-down menu.
It doesn't show up even with new additions (manual), it doesn't show up with import profile (xml file).

Does anyone know the cause and solution?


postscript
I tried restarting the terminal, uninstalling the VPN client, and reinstalling.
===================================


VPN接続の追加を行う設定画面にてサーバールート証明書欄がプルダウンメニューで何も表示されません。
新規追加(手動)でも表示されませんし、プロファイルのインポートでも表示がされません。
VPNクライアントを再インストール、再起動など試しましたが表示されませんでした;

原因・解決方法がわかる方いらっしゃいますでしょうか?
よろしくお願い致します。

![132166-azure.png][1]
[1]: /answers/storage/attachments/132166-azure.png

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Hello @TanakaHiroki-4139 ,

Is the certificate installed properly? Could you please validate the same by following the below article:
https://docs.microsoft.com/en-us/azure/virtual-wan/certificates-point-to-site

Also, could you please let us know if this setup is already working in other machine or this is the first setup?
And if possible, could you re-install the Azure VPN client and try again?

Thanks,
Gita

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TanakaHiroki-4139 avatar image TanakaHiroki-4139 GitaraniSharmaMSFT-4262 ·

Hello @GitaraniSharmaMSFT-4262

Thank you for your answer.
I will confirm the certificate from now on.


could you please let us know if this setup is already working in other machine or this is the first setup?

The answer to the question
Many of my organizations have the same setup on their devices, but this was the first time I had a problem.

Best regards
0 Votes 0 ·
TanakaHiroki-4139 avatar image TanakaHiroki-4139 GitaraniSharmaMSFT-4262 ·

Hi @GitaraniSharmaMSFT-4262

I checked the certificate. It was installed.
that's why
Fortunately, it was a PC that was just distributed, so I will ask my organization to initialize or replace it.
thank you

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1 Answer

GitaraniSharmaMSFT-4262 avatar image
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GitaraniSharmaMSFT-4262 answered

Hello @TanakaHiroki-4139 ,

Thank you for the updates.

As mentioned in the comments, the VPN certificates need to be installed properly in the client machine by following the below article:
https://docs.microsoft.com/en-us/azure/virtual-wan/certificates-point-to-site
Note : When you import the client certificate, do not select the Enable strong private key protection option.

You can validate if the certificates are installed correctly by following below steps:

Open Certificate Manager: Click Start, type manage computer certificates, and then click manage computer certificates in the search result.
Make sure that the following certificates are in the correct location:

132618-image.png

Also, if this setup is already working in other machines, you may try to re-install the Azure VPN client.

Kindly let us know if the above helps or you need further assistance on this issue.


Please "Accept the answer" if the information helped you. This will help us and others in the community as well.



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