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MOHSINALI-1812 avatar image
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MOHSINALI-1812 asked LuDaiMSFT-0289 edited

How I can change primary domain in microsoft 365 without loosing users accounts?

I want to change my domain @example.com in Microsoft 365 with loosing my all existing users id's. My new domain is ZAPTA Technologies.


windows-365-business
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 edited

@MOHSINALI-1812 Thanks for posting in our Q&A. For this issue, it is not related to windows 365. It is more related to Microsoft 365.

I have done a lot of research. I find that we can refer to the following article to change the domain.
https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-change-domain-with-office-365/914f0cb4-18a3-4b9b-900f-42755d5e0d8a

And I find that it will not lose data when changing domains.
https://answers.microsoft.com/en-us/msoffice/forum/all/impact-of-changing-the-default-domain/e10fb63c-c8ac-4d97-88c7-98491c107fff

I'm an intune engineer and the resource about Microsoft 365 that I have is limited. So, it is suggested to post this issue in the Microsoft 365 and Office answer forum to get accurate help. Here is the support link:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365Admin?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=all&isFilterExpanded=false&page=1

Thanks for understanding.


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