question

FilipGronostaj avatar image
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FilipGronostaj asked DSPatrick commented

Active Directory no internet access

Hello, the problem is as follows, after a few days of not logging into the computer, the domain user loses access to the Internet and the domain administrator must log in to the computer to return Internet access. What to do?

windows-active-directory
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Hello @FilipGronostaj

Could you provide more information about you issue?

  • Have you tried replacing the computer of the user? Does the issue appear to same user in different machines, or different user in same machine?

  • What is the status of the network interface when the user has the problem? Connected, Not Connected, Limited Connectivity, Disabled?

  • Please run an IPCONFIG /ALL when the user has the issue and compare with the ones from the Administrator session when it works

  • In case all TCP settings and DNS appear correct, please run both a IP ping (for example PING 8.8.8.8 and PING www.microsoft.com), do the packages drop?

  • Can t ping local addressed or resolve same-domain hostnames?

  • repeat the test if the packages drop but using TRACEROUTE command (TRACEROUTE <IP> or <domain>) and see where the packages stop working.

Hope this helps to narrow down the issue and the community can help you in more detail,
Best regards,

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FilipGronostaj avatar image FilipGronostaj LimitlessTechnology-2700 ·

The problem occurs on any computer that is not used +7 days

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Please run;

Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log
repadmin /showrepl >C:\repl.txt
ipconfig /all > C:\dc1.txt
ipconfig /all > C:\dc2.txt
ipconfig /all > C:\problemworkstation.txt

then put unzipped text files up on OneDrive and share a link.



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Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--






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This command does not work Dcdiag / v / c / d / e / s:% computername%> C: \ dcdiag.log

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DSPatrick avatar image DSPatrick FilipGronostaj ·

Please do not edit the commands, there are no spaces like that.


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