Error 0x0000011b - No Workgroup Printer access - it worked yesterday!

Question

question

Drow-2914 asked Sep 16, '21 LennartWijn-6558 published Mar 25, '22

Error 0x0000011b - No Workgroup Printer access - it worked yesterday!

My PC is connected via a Workgroup to my wife's PC - her PC is wired to our printer.

When I send a document for printing - it appears on the printer queue on my PC but the Status is blank - then after about a minute it disappears from my printer queue - but nothing prints.

Looking at our Network, I can see the printer but cannot Connect to Printer - Operation failed with error 0x0000011b

In the mean time, on my PC, I have deleted the link to our printer and now cannot re-install, as the wizard cannot locate the printer via the network.

Recent Windows Updates Installed

12-09-2021 - KB2310138 (Version 1.349.599.0)
14-09-2021 - KB2310138 (Version 1.349.704.0)
15-09-2021 - KB2310138 (Version 1.349.766.0)
15-09-2021 - KB890830 (v5.93)

Any simple work around or an update from Microsoft - would us minions receive an indication of a Microsoft correction or would we learn by osmosis?

Ideas Please

dr

windows-server-print

· 27

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

29141779 · Sep 17, 2021 at 08:25 AM

Similar issue in domain environment, Print server MS Windows 2016 Core, clients Windows 10.
Printers can't be connected, set as default or installed on client machine/
Removing KB5005573 from printserver solved our problem.

6 ·

neymqs 29141779 · Sep 17, 2021 at 03:20 PM

Isso resolveu o problema que tive em um cliente. Servidor de impressão está em um Windows Server 2016. Ontem de manhã a atualização foi instalada. Desinstalei, reiniciei o servidor e a atualização já estava sendo baixada novamente. Deixei o serviço do Windows Update desativado, pelo menos até ter certeza que uma atualização nova seja capaz de resolver esses problemas.

Obrigado pela ajuda.

1 ·

salamAbdul-4794 29141779 · Sep 20, 2021 at 07:25 AM

Thank you!! its worked for me uninstalled the KB5005573 from print server

Thank you again

0 ·

Asyanto-5963 · Sep 16, 2021 at 05:02 AM

I have same problem. please anyone help us!

2 ·

SSRINI-8313 Asyanto-5963 · Sep 28, 2021 at 06:47 AM

Recently, several users have reported getting error code 0x0000011b after they received the 14 September cumulative update.

Step by Step instructions, it will support the issue

http://www.coimbatore-biz.com/blog/techsupport/Windowsp0st1110

0 ·

EnesAslan-3681 · Sep 17, 2021 at 12:43 PM

i removed KBKB5005565 and restart pc. Problem solved but i have another problem now. Thanks windows thanks...

2 ·

EnesAslan-3681 · Sep 17, 2021 at 12:43 PM

i removed KBKB5005565 and restart pc. Problem solved but i have another problem now. Thanks windows thanks...

2 ·

DavidJerrams-5171 · Sep 20, 2021 at 09:34 AM

Hi
Uninstalling KB5005573 on all the computers has resolved the problem.
All computers are now printing on my Wife's Network Computer
But what will happen on the next update. And would like to see an official repair from windows

Thanks to all who shared their fixes
Regards
Dave

1 ·

Show more comments

Answer 1 · 2021-09-20T03:44:01.98Z

FernC-7267 answered Sep 20, '21

I uninstalled KB5005565 but now I'm getting error 0x000003e3 trying to re-add the printer. I should have not removed it and it probably would have worked. I'm hoping a patch comes out on Tuesday, but ultimately I think I'm going to install a StarTech Parallel Ethernet Network Print Server on this Epson LX-350 because I don't trust that Microsoft will get this right.

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 2 · 2021-09-20T17:43:09.13Z

IGeoorge answered Sep 20, '21

Uninstall Printer
Stop Windows Update
Uninstall update KB5005565

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 3 · 2021-09-20T19:09:42.573Z

Gruberian-5233 answered Sep 20, '21 LukasF commented Dec 8, '21

SUCCESS without removing the server update...

Update your workstation to 21H1 and then the updates sync and network printing will work fine after that.

https://support.microsoft.com/en-us/topic/kb5005010-restricting-installation-of-new-printer-drivers-after-applying-the-july-6-2021-updates-31b91c02-05bc-4ada-a7ea-183b129578a7

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LukasF · Dec 08, 2021 at 08:45 PM

I have even installed 21H2 on both my PC. All available and optional updates are installed. Still no success :(

0 ·

Answer 4 · 2021-09-20T20:16:02.367Z

BBaker32 answered Sep 20, '21 BlakeFrancis-0519 published Dec 22, '21

Navigate to "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print", add DWORD RpcAuthnLevelPrivacyEnabled = 0. Restart the Print Spooler, and you should be able to print.

When the Registry DWORD is set to RpcAuthnLevelPrivacyEnabled=1, Windows encrypts RPC communication with network printers and/or print servers. Performing the above is much faster than uninstalling the KB that was applied.

This has haunted us for 6 days.

· 12

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

TheAlanMorris · Sep 21, 2021 at 04:26 AM

@BBaker32 thank you for the solution on this.

1 ·

Gonzo-6663 · Sep 21, 2021 at 04:41 PM

This was causing us serious headache. This resolved our issue. FYI for others for us I only had to make changes the reg changes on the Print Server, on the client side the reg changes didn't make a difference. Client printing worked back to normal once the server reg changes were made to "0" and restarted Print Spooler Service.

Print Server = Windows Server 2012 R2
Client = Windows 7 Pro

(we have only seen this with Windows 7, not Windows 10)

1 ·

rapitorres-7504 · Sep 21, 2021 at 04:57 AM

Thank you for this solution. I just wanted to be sure. it needs to value = 0. not 1 right?
edit: and do I still need to uninstall KB5005565?

0 ·

Show more comments

NeilWilson-3117 · Sep 21, 2021 at 02:32 PM

Thanks, looks to have sorted the issue

0 ·

MarekPanis-9513 · Sep 21, 2021 at 03:32 PM

Thank you, worked for me too.

0 ·

BruceDavis-3876 · Sep 21, 2021 at 06:42 PM

Fixed the issue for me. Domain joined computers with Print servers were W10 with KB5005565 applied. Clients were W7Pro. Adding DWORD reg value RpcAuthnLevelPrivacyEnabled=0 as described and restarting the print spooler fixed the issue immediately.

Thanks so much for posting this.

Bruce

0 ·

czar210-5486 · Sep 21, 2021 at 07:32 PM

This guy is a genius.

0 ·

HiltonMartinsdaFonseca-0926 · Oct 15, 2021 at 04:40 PM

Is necessary to remove from the server print or from the terminal ?

tks

hilton

0 ·

HooperComputers-7542 · Nov 13, 2021 at 07:54 PM

Thank you, this registry key restored printer install and the spooler for existing connections. I was then able to 'Add a printer' on a Windows 7 client, also in a common workgroup.
The printer is attached to a Windows 10 Home machine, acts as the server for the Shared print device. I added this registry key ONLY to the windows 10 host.
Other Windows 10 and Windows 7 machines inside the private LAN attaching to the shared printer/scanner did not require the registry change.

No removal/change of Windows update was required on any Windows machine on the LAN.

0 ·

LukasF · Dec 08, 2021 at 08:46 PM

If you do this, you will be highly vulnerable to attacks.

0 ·

BlakeFrancis-0519 · Dec 22, 2021 at 06:10 AM

I just wanted to say thank you.

This is the solution and should be the top comment. I couldnt delete KB5005565 update, but this RegEdit did the trick!

0 ·

Answer 5 · 2021-09-21T04:25:31.187Z

TheAlanMorris answered Sep 21, '21 Gonzo-6663 commented Sep 21, '21

@BBaker32 has the solution on this one to keep the patch but change the behavior back to September 13th

further details are in the MS article explaining the protocol setting.
https://support.microsoft.com/en-us/topic/managing-deployment-of-printer-rpc-binding-changes-for-cve-2021-1678-kb4599464-12a69652-30b9-3d61-d9f7-7201623a8b25

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Gonzo-6663 · Sep 21, 2021 at 04:42 PM

Thanks for this link, which expands on what @BBaker32 posted.

0 ·

Answer 6 · 2021-09-22T14:14:25.907Z

abster-7200 answered Sep 22, '21 abster-7200 edited Sep 22, '21

most people will have issues with the kb5005565 update reinstalling or having problems hiding it. you can keep the update installed.

so goto a command prompt (without admin, to your home directory)

type

notepad kb5005565fix.reg

copy the part between the --

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print]
"RpcAuthnLevelPrivacyEnabled"=dword:00000000

save and open to insert into the registry, REBOOT PC

thanks

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 7 · 2021-09-22T16:10:16.52Z

CurtisThelen-0788 answered Sep 22, '21

Just to add another note which I ran across today. Client has having same issue and getting error installing any printer from their print server. I reviewed all updates on the workstation and noticed updates were old and nothing recent. I then found out the client was running version 1703 which I am sure is causing issues in installing printers on patched print server. Client is going to update the current version to 21H1 and let me know the outcome.

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 8 · 2021-09-22T16:45:33.107Z

JamesStuartBruges-2758 answered Sep 22, '21

Those who print to a USB printer connected to another computer are probably the key decision makers when it comes to buying the next operating system. Agree?

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 9 · 2021-10-08T02:02:08.603Z

KevinFernando-3809 answered Oct 8, '21

Guys follow this article
If you guys cannot find the KB's on the print servers - don't panic

follow the registry edit and restart the print spooler and happy days.
https://appuals.com/windows-error-0x0000011b/

any issues, please let me know
This worked on few of our client machines!

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 10 · 2021-10-27T13:33:55.683Z

SteffenHansen-6479 answered Oct 27, '21 SteffenHansen-6479 published Oct 27, '21

Time flies when you're having fun. We successfully remedied the issue by uninstalling KB5006672

(Printing from 2008R2 on printer shared on Server 2016)

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

question