question

karthikpalani-9530 avatar image
0 Votes"
karthikpalani-9530 asked saldana-msft edited

SCCM - M365 Updates not in Cache

Hi All,

I have SCCM CB 2107, i am trying to deploy M365 update 2102 to all client machines. Some clients are successful and some are stuck at 50 percent

  • Is there any reason why it get stuck at 50 percent for some users. No errors found under datatransfer log and CAS logs

  • Also i noticed, it is not downloading the M365 updates alone in CCMcache folder. Other package and patches are downloading except M365 Updates. Is it normal or Is it a problem

Please suggest



mem-cm-generalmem-cm-site-deployment
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

Amandayou-MSFT avatar image
0 Votes"
Amandayou-MSFT answered

Hi @karthikpalani-9530,

it is not downloading the M365 updates alone in CCMcache folder.

It seems M365 update has not been downloaded by these issued clients.

Firstly, please check if the policy has been received by these issued clients, we could check if Deployment Unique ID in the policyagent is consistent with Deployment Unique ID in the SCCM console. Here is the screenshot:

132870-917.png

132971-9171.png

If it is received, we could check if the update is required by the client by UpdateStore.log, which would record updates as missing if they are required.

132916-9172.png



If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



917.png (185.9 KiB)
9171.png (40.5 KiB)
9172.png (84.9 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.