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t3ddybaer-9325 avatar image
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t3ddybaer-9325 asked t3ddybaer-9325 commented

Bluescreen Win10 ntoskrnl.exe+3f71d0

Hi,

i'm struggling with frequent BlueScreens (KMODE_EXCEPTION_NOT_HANDLED, IRQL .... )

i will upload a .rar with all collected .dmp EDIT: and the .rar from V2 collector

Google Drive





hope someone can help me

kind regards

windows-10-general
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Reza-Ameri avatar image
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Reza-Ameri answered Reza-Ameri commented

I advise you to share the dump files and relevant log files in the Feedback Hub app.
Try perform a clean boot and see if the problem persist?
If not, enable each services one by one and see which one causing the issue.
Take a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
You may try update your drivers.
Also take a look at:
https://support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad

· 4
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Im using my pc now since yesterday bluescreen free and i changed nothing. I will do the clean boot tomorrow

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Great, in any case make sure file a report using Feedback Hub app.

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dumb question but , where can i find the Feedback Hub ? : D

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Docs-4663 answered t3ddybaer-9325 commented

Run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

https://www.windowsq.com/t/bsod-posting-instructions.17/
https://www.windowsq.com/resources/v2-log-collector.8/


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v2 log is uploaded in the Drive (link in my first post) hope this explaines smth.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered t3ddybaer-9325 commented

Hello T3ddybaer,

I request you to check your log files for a better understand, then try a clean boot and check whether the problem persists. Maybe you might have an issue with misconfigured board setup.

Common reasons may be A blue screen error (also called a stop error) can occur if a problem causes your device to shut down or restart unexpectedly. You might see a blue screen with a message that your device ran into a problem and needs to restart.

For troubleshooting steps and to try and help you figure out the cause of the blue screen error and how to resolve it. do follow the below link

https://support.microsoft.com/en-us/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad

Hope this answers all your queries, if not please do repost back.
If an Answer is helpful, please click "Accept Answer" and upvote it : )

Regards,

· 1
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v2 log is uploaded in the Drive (link in my first post) hope this explaines smth.

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Docs-4663 answered t3ddybaer-9325 commented

This is a link for the feedback hub:
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332


(Many times I've submitted feedback without seeing any reply.)


I just looked at one part of the logs and see that you were recently using Windows driver verifier.
There were many spontaneous BSOD since August.
Were you able to find a misbehaving driver?

Typically 3 days after fixing or one week of regular use with monitoring are used to establish computer stability.
In case you still have problems you can repost in this thread during the next week.


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ty did send the files with Feedback Hub

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Docs-4663 answered t3ddybaer-9325 commented

If there are recurrent BSOD comment into this thread so that they can be troubleshooted.

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all dmp will be uploaded in the drive folder

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