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kannikajan-9623 avatar image
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kannikajan-9623 asked emilyhua-msft commented

Excel 2019 ขึ้น Error

excel ขึ้น Error แบบนี้เกิดขึ้นจากอะไรคะ

เกิดขึ้นกับไฟล์ Excel ที่มาจากผู้ใช้อื่นและนำมาเพิ่มSheet Excel ในภายหลัง

และถ้าสร้างใหม่เลย จะไม่เกิดปัญหานี้ค่ะ 133012-capture.png

และมีวิธีการแก้ไขยังไง คะ


office-excel-itprooffice-scripts-excel-dev
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1 Answer

emilyhua-msft avatar image
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emilyhua-msft answered emilyhua-msft commented

@kannikajan-9623

Welcome to Q&A forum, but please note, currently we only supports English, could you please edit your question into English? Thanks for your understanding.
Via the translation tool online, I get the following content.
132986-image.png

Where are these files stored now?

Were these files shared with you via OneDrive?
If yes, please open them online for a test.

Did you enable OneDrive to sync or backed up any folders on your computer? Such as Documents, Desktop folders.

  • If not, I suggest you download these shared workbooks to your local computer, and then open them to check this issue.


  • If yes, as Microsoft provides free 5G storage space of OneDrive for each Microsoft account, did you buy additional storage space?

    But if the remainning space is enough, please try the following steps.
    • Search and open "Office Upload Center".

    • Go to Settings and click on Delete Cached Files.
      133028-image.png

    • Go to Excel > Account > Sign out accounts and remove OneDrve service> Close all Office apps.

    • Then search and open "Manage Windows Credentials" > Windows Credentials.

    • Look for the live account ID and password (for OneDrive) and remove it and restart the computer.

    • Open Excel application and try to sign into the OneDrive and check if you are able to access the workbooks.

    • Re-add the OneDrive service via going to File > Account in Excel app.

Any issues please feel free to post back.


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@kannikajan-9623
I am checking this thread, if you have any issue or update, please let me know,

0 Votes 0 ·

I can't find the Upload Center.
It comes up to login to OneDrive and I tried logging in to my OneDrive, but it still pops up a message according to the attached file as follows.138359-1633061858803.jpg138442-1633061880936.jpg


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@kannikajan-9623

It comes up to login to OneDrive and I tried logging in to my OneDrive

Please login your account into this URL: https://onedrive.live.com/about/en-us/signin , then please check whether the URL shown on your computer is starts with "https://onedrive.live.com/".

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@kannikajan-9623
Thanks for your reply.

Have you removed the Windows Credentials related to Office and OneDrive from Control Panel that I mentioned in my first reply?

I also suggest you sign out all accounts from your Office apps.
138397-image.png

Besides, if you added a OneDrive Connected Service with your account in Office apps, please remove it and re-add it.

0 Votes 0 ·
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