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EnterpriseArchitect asked EnterpriseArchitect commented

Forwarding email of Cloud Only user to their real mailbox address without creating Exchange Online mailbox?

People,

How can I redirect all emails from the Azure Cloud Only user account that I've created with the Login UPN: Contractor.1@MyCompany.com into their own real mailbox Super.Bright@TL.com?


This user is accessing resources in my company using Contractor.1@MyCompany.com and then enforced with 2FA.


This is using the Cloud Only account, not the Hybrid Account as I do not assign Office 365 mailbox with a minimum F3 license.

Thanks in advance.

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AndyDavid avatar image
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AndyDavid answered EnterpriseArchitect commented

If Contractor.1@MyCompany.com doenst have a mailbox, then create a contact in Exchange online that forwards to Super.Bright@TL.com

https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-mail-contacts

For the email address, set to Super.Bright@TL.com

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Thank you @AndyDavid , I appreciate your help.

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joyceshen-MSFT avatar image
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joyceshen-MSFT answered EnterpriseArchitect commented

Hi @EnterpriseArchitect

Yes, you could create a mail contact or a mail user for your external email address. Below are the introduction for the two recipient types:

Mail contact: A mail contact contains information about a person who's outside of your Exchange Online organization. A mail contact has an external email address, but the mail contact is visible in your organization's shared address book (also known as the global address list or GAL) and other address lists.
Manage mail contacts

Mail user: A mail user (also known as a mail-enabled user) is similar to a mail contact in that it represent a user with an external email address and is visible in your organization's shared address book and other address lists. However, a mail user also has a user account in your organization, and you can assign permissions to the mail user.
Mail users do not require licenses in Exchange Online.

Manage mail users


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thank you @joyceshen-MSFT for the detailed explanation.

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