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LankyDoodle-7423 avatar image
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LankyDoodle-7423 asked joyceshen-MSFT commented

Exchange Online External Mail Warning Banner

Hi,

We currently use the 'Prepend' method for this, but the problem is the banner text is what shows in the email client 1st line preview, which is proper rubbish:

132959-external-email-banner.png

If I change the rule to 'Append' it sees the entire chain as the message and dumps the banner right at the bottom and after previous banners in previous replies, which is even more proper rubbish:

132960-external-email-banner-view.png

How can I fix this? Can exclude the banner text from mail client previews?

Thanks

office-exchange-online-itpro
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Hi @LankyDoodle-7423

Is there any update about your issue? Please correct me if I have any misunderstanding about your issue.

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Hi @LankyDoodle-7423

Share your update about your issue here if any when you are free, waiting for your feedback!

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1 Answer

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joyceshen-MSFT answered

Hi @LankyDoodle-7423

The disclaimer will be applied multiple times when the message meet the condifition you configured.

We could edit the mailflow rule by adding an exception like below:

Expect if > the subject or body includes... > "the text from the disclaimer"


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