User is assigned E3 license
What the detail error message did you get?
Did you know if you're using Shared computer?
Not all licenses are available in Shared computer: https://docs.microsoft.com/en-us/deployoffice/troubleshoot-shared-computer-activation
Try to provide more information about your problem and I'm glad to help you.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
14 people are following this question.