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Olpega3-5352 avatar image
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Olpega3-5352 asked emizhang-msft commented

Excel 365 when closing a window appears, The error '1004' has occurred at runtime:

Excel 365 when closing a window appears, The error '1004' has occurred at runtime: Error defined by the application or the object.

I already reinstalled the office and it remains the same, any ideas????

office-excel-itprooffice-scripts-excel-dev
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emizhang-msft answered emizhang-msft commented

Hi @Olpega3-5352,
How did you re-install Office?
I suggest you download the Office support tool: https://aka.ms/SaRA-officeUninstallFromPC

Run the tool and it can help you remove Office completely from PC.

Then re-install and check the result. Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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Hi @Olpega3-5352,
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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no it didn't work :(

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emizhang-msft avatar image emizhang-msft angelpascualavila-8319 ·

Do you open the macro files?
Try this method, go to File- Options- Trust Center- Trust Center settings...- select Macro Settings- check the option "Trust access to the VBA project object model".
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