question

ANKITGAWDE-3683 avatar image
0 Votes"
ANKITGAWDE-3683 asked LimitlessTechnology-2700 answered

How can i his error ? It occurs while opening Amd App

How can i his error ? It occurs while opening Amd App

Source
Radeon Software: Host Application

Summary
Stopped working

Date
‎15-‎09-‎2021 23:01

Status
Report sent

Description
Faulting Application Path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Radeonsoftware.exe
Application Version: 10.1.2.1862
Application Timestamp: 609ac2c7
Fault Module Name: igdrcl64.dll
Fault Module Version: 21.20.16.4492
Fault Module Timestamp: 578eb676
Exception Code: c0000005
Exception Offset: 00000000000ed0b6
OS Version: 10.0.19043.2.0.0.768.100
Locale ID: 16393
Additional Information 1: 293f
Additional Information 2: 293f3998cd9fca37da8eb07eb3533083
Additional Information 3: dfd7
Additional Information 4: dfd7b86780e5afd5a29a7f7c134ee9a3

Extra information about the problem
Bucket ID: 7b1b23dfead44fb9893018d6231a7004 (1814977957821313028)

windows-10-general
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

  • System

    • Provider

      [ Name] Application Error


    • EventID 1000

      [ Qualifiers] 0


      Version 0


      Level 2


      Task 100


      Opcode 0


      Keywords 0x80000000000000


    • TimeCreated

      [ SystemTime] 2021-09-19T09:01:10.8074880Z


      EventRecordID 4606


      Correlation


    • Execution

      [ ProcessID] 0
      [ ThreadID] 0


      Channel Application


      Computer Ankit-Dell


      Security



  • EventData

    Radeonsoftware.exe
    10.1.2.1862
    609ac2c7
    igdrcl64.dll
    21.20.16.4492
    578eb676
    c0000005
    00000000000ed0b6
    dc8
    01d7ad34e34906c6
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
    C:\WINDOWS\SYSTEM32\igdrcl64.dll
    53478ea7-9f63-4f51-a52a-9361c6f181b7

0 Votes 0 ·

1 Answer

LimitlessTechnology-2700 avatar image
0 Votes"
LimitlessTechnology-2700 answered

Hello @ANKITGAWDE-3683

The error is Application Error 0xc0000005 (Access Violation), considering that this is a 3rd Party application, I would recommend posting your question in the manufacturer's forum, as they would have more experience on the running requirements, permissions and resources of that application processes.

Hope this helps,
Best regards,

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.