question

MarkusMnnl-0587 avatar image
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MarkusMnnl-0587 asked LuDaiMSFT-0289 commented

requirement rule is not met

Hi,

a Win32app is on clients "Not applicable", because the "Registry requirement rule is not met".
But the rule is met on the clients. The reg key exists.


here the config of the rule:
@odata.type=#microsoft.graph.win32LobAppRegistryRequirement; operator=notConfigured; detectionValue=; check32BitOn64System=True; keyPath=HKEY_LOCAL_MACHINE\Software\Citrix\PortICA; valueName=; detectionType=exists

is there an error in the config?

cu

mem-intune-application-management
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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@MarkusMnnl-0587 Thanks for posting in our Q&A. From your description, did you mean that you configured additional requirement rules in this win32 app? If there is anything misunderstanding, please correct me.

To clarify this issue, we appreciate your help to collect some information:
1.Please show the screen shots of the requirement rules in intune portal.
2.Please check if there is any detailed error message about requirement rule in C:\ProgramData\Microsoft\IntuneManagementExtension\Logs.

If there is any update, feel free to let us know.


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yes, it´s a configured additional requirement rule in this app!

But, it has resolved itself...

After almost 24 hours the rule was accept and the app is installed.

I was too impatient, but with this reaction time you shouldn't allow yourself to make any mistakes...

Thanks for help!

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@MarkusMnnl-0587 Thanks for your update. Anyway, the win32 app was installed successfully now. If you have any problem in the future, welcome to post in our Q&A.

Thanks and have a nice day. : )

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