question

VuHuynh-0039 avatar image
1 Vote"
VuHuynh-0039 asked ArmelKobiane-0968 edited

WINDOWS UPDATE FAILED - error 0x80070003

Hi there,

My Windows 10 client meets trouble with Windows update. It shows that failed install update as below

14792-teams.png


I tried:

  • Re-update many time, Windows just rollback after the restart. The update process still fails

  • Rename & Clean data update folder C:\Windows\SoftwareDistribution

  • Download & try to install offline these packages from Microsoft

  • Restart all related services: Windows update, Cryptographic services, Background intelligent transfer service, msiserver

  • Run DISM command (no error)

  • Re-install all .Net on Programs and Features

I attach more bug log that I collected:

14668-image.png


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14724-image.png


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14746-image.png



Should I update to the lastest Windows 10 version 2004?

Thanks & best regards,

Vu

windows-10-general
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· 2
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Hi,
as per your solution i have checked everything, I found a empty notepad. that means there was no issue with whatever you said caused the update failure. I'm still unable to update my laptop. Everyday the same procedure, download install restart unable to update & undoing things.

0 Votes 0 ·

Hi
Open your PowerShell and run this command Get-WindowsUpdateLog (you need internet)

Then go back to Windows Update and do the necessary updates.

0 Votes 0 ·
JoyQiao-MSFT avatar image
1 Vote"
JoyQiao-MSFT answered steven-2812 edited

Hi,

Please update hardware driver, turn off antivirus software, and boot computer into Clean Boot to prepare a environment for update.

I noticed the troubleshoot tool says issue related with BITS service, please try the following measure to check if it is available to install update.

  1. Create a new folder named as C:\temp\cab

  2. Download update package from http://catalog.update.microsoft.com to C:\temp

  3. Run command line below to exact .msu file for getting .cab file.
    expand -F:* C:\temp{.msu file name with extension} C:\temp\cab

  4. Run DISM command line below to add .cab file.
    Dism /online /add-package /packagepath:c:\temp\cab{.cab file with extension}


· 3
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Hi, I have the same problem as him and would like to ask you a few questions.
1. What do you mean by downloading the update package from http://catalog.update.microsoft.com ? What exactly do I download?
2. what do you mean by "msu file with extension"?

I'm very new to all this, sorry for the confusion.

bests


1 Vote 1 ·

Hi,

Any update?

Bests,

0 Votes 0 ·

Hi JoyQuiao,

From the beginning, there are 3 packages were failed to update, after using the command that you provided, 2/3 packs could update successfully. Only this one <4655483>still failed.

By the way, I have already updated the Windows 10 to 2004. The Windows update works back after that. it can download & update by automatically.
I think the problem might come back as the last time I updated from 1903 to 1909.

Anyway, thanks for your help

Best regards,
Vu

0 Votes 0 ·
RegWhitton-1922 avatar image
1 Vote"
RegWhitton-1922 answered laughey commented

Well I'm getting this issue with:

2020-11 Cumulative Update for Windows 10 Version 2004 for x86-based Systems (KB4586781)

I've had the issue several times before on cumulative updates but have previously managed to get by using one of the fudges above. However, this essential security update has my laptop stuck in an endless loop of downloading, installing, rebooting, failing, rolling back, downloading, installing, ...

I'm guessing this update has reached the maximum size that an 8gb laptop can cope with.

· 3
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I am in the same boat. I.T. guy myself and I can't crack this one. A have a Dell laptop, i7, touchscreen. I have tried for nearly 9 months to get past this. I have turned AV on and off, flushed cache, deleted download locations. I am running Kaspersky AV how about you? Did you ever get past this? The only other thing I haven't tried is a full uninstall of AV and will try that shortly.

Any help is much appreciated.

Rob

0 Votes 0 ·
laughey avatar image laughey RobGreene-1252 ·

RobGreene-1252, had the same issues attempting to update Windows to Build 20H2. Tried everything and anything except rebuild the computer (Dell Precision 7520). In the end, it was the audio drivers from Dell. I haven't a clue why either...had the latest version and even tried dialing it back to many previous versions. I tried disabling it, still failed. In the end, I removed the driver, let device manager tell me it was an unknown device and then disabled it. Viola! Build 20H2 installed without issue. Re-installed the audio driver and now I'm dealing with the infamous "popping" sound when pushing audio through the onboard speakers. Fix one thing and destroy another.

1 Vote 1 ·

Run Troubleshoter and check what message it is producing. For my case it was showing that there was some issue in Java Runtime, I uninstalled Java and issue solved.

Regards,
Shuaib

0 Votes 0 ·
t0m1sh4 avatar image
0 Votes"
t0m1sh4 answered

Hi,
I have issue with newest update for Windows 10, it is the version 20H2, so I tried everything to fix that problem, but nothing isn't working, so I need help with fixing that issue.

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Scootercat-4285 avatar image
10 Votes"
Scootercat-4285 answered maximumsauce-5211 published

After a month or more of trying all the standard fixes I was finally able to solve my Windows Update failure problem that displayed error code 0x80070003. I am posting here in case others may benefit. It appears if you use Macrium Reflect software this may help you but I could not confirm that the problem was caused by Macrium. So whether you use Macrium or not see if this helps you.

  1. In the Registry Editor (click the Start Menu icon and type regedit), go to this location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WIMMount

  2. FIrst thing to do is make a backup of this entry in case anything goes wrong. Right click on WIMMount and select Export and save the backup somewhere.

  3. Now click on the top level WIMMount entry (if you expand it you will see Instances and WIMMount sub-directories but we will not be using those) and in the right side panel you should see 11 or so entries.

  4. Find the entry with the name "ImagePath" and make sure the Data column shows this: system32\drivers\wimmount.sys

  5. If it does not say this, click on "ImagePath" and change the Value data field to system32\drivers\wimmount.sys
    In my WIndows 10 registry, this entry showed something different so I changed it. I confirmed this entry on my two other Windows 10 PC's.

  6. Finally, check to make sure the wimmount.sys file is in this location: C:\Windows\System32\drivers\wimmount.sys

If you didn't have the problem stated above, I suggest using the SetupDiag tool located here:
https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag?mc_cid=25e3a26841&mc_eid=[6921c9c1f0]

This is what I used to find my problem with wimmount.sys above. You just double click SetupDiag.exe and after it runs it will create 3 files in the same folder as SetupDiag.exe. Open the SetupDiagResults.log file in Notepad and it should give you a clue as to why Windows Update failed.

Good Luck!


· 16
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a big THANK YOU, this solved the issue I was facing for months.

1 Vote 1 ·

I have used Macrium as well and did see REG entries for that. I have been hammering on this issue monthly for longer than I care to admit. I was a hairs breadth away from a wipe and fresh install but dreading it.

Thanks in advance. I'll check back in in a few.

Rob

0 Votes 0 ·

You're an absolute hero! I used Macrium over a year ago and haven't been paying attention to Windows updates until EOL popped up. Didn't even cross my mind that it could be affecting this.

0 Votes 0 ·

@Scootercat-4285 : This is what had been holding up my Windows-10 updates from v1903 to 2004 and newest. I uninstalled Macrium over a year ago and thought nothing about it until I found this thread about failing to install Windows-10 updates.
It was a simple fix for me since your solution was so accurate and detailed.

Now I have a properly configured Win-10 system on my Acer laptop.
Thanks a million!!!

0 Votes 0 ·

I've been dreading a re-install, this saved me. Been fighting it forever and gave 1 last google.
It worked perfect. Thanks!

0 Votes 0 ·
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RobGreene-5471 avatar image
0 Votes"
RobGreene-5471 answered

Hallelujah.. and damn Macrium. This was my problem as well. Been hung up on this for nearly 18 months and had previously used Macrium perhaps 3 years ago and had uninstalled it soon after use. These lingering registry modifications were definitely the problem. So relieved to be passed this problem now.

Thanks so much y'all!

Rob

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HvR-9114 avatar image
0 Votes"
HvR-9114 answered HvR-9114 edited

OK, none of the solutions worked for me.
This is what solved it for me:



  • Download mediacreationtool (from Microsoft)


Run it.
It will download Windows and start installing.
It will ask if you want to keep programs, files and settings - select yes.
Let the install finish.
Worked perfectly, and nothing was removed from my system.


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Sen-8303 avatar image
2 Votes"
Sen-8303 answered yy-9863 commented

Error Code 0x80070003 Windows 10 Update Failed to Install
Windows 10, version 21H1 update history
October 12, 2021—KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)

Run DISM and System File Checker
Open Command Prompt as an administrator and execute the following command:

Run command : sfc /scannow
Then run
Run Command DISM /Online /Cleanup-Image /RestoreHealth

Reboot , update installed

This worked for me!

· 1
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thank you very much!
Same problem,same solution!

0 Votes 0 ·
Sen-8303 avatar image
0 Votes"
Sen-8303 answered

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