question

JohnnyBroe-3637 avatar image
0 Votes"
JohnnyBroe-3637 asked JohnnyBroe-3637 commented

Unable to print to windows 2016 shared printer from all windows 7 computers

After Windows updates of the servers this weekend we are unable to print to a shared Windows 2016 printer from all Windows 7 computers.

We are able to print from Windows 10 Computers and if we instead print directly to the printers IP address we are able to print from Windows 7 Computers.

When we check the shared printer installation on Windows 7 computers we can see the driver is blank

A hint would be nice

Regards

John B

windows-serverwindows-server-management
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

LimitlessTechnology-2700 avatar image
0 Votes"
LimitlessTechnology-2700 answered JohnnyBroe-3637 commented

Hi @JohnnyBroe-3637

This is a known issue and is reported by all users. Removing the KB5005613 update from the PC might sort the issue.
Here is the thread discussing the same issue
https://docs.microsoft.com/en-us/answers/questions/517533/pint-server-and-print-nightmare-update.html?page=2&pageSize=10&sort=oldest

I suppose a patch might be released sooner.

Hope this answers all your queries, if not please do repost back.
If an Answer is helpful, please click "Accept Answer" and upvote it : )

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thanks :-)

0 Votes 0 ·