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SergioMarnValenzuela-7743 asked DSPatrick commented

I accidentally replaced the Microsoft Authenticator backup

Hello. I reset my Android phone and I back up all accounts previously but at the moment to recover the data activating the option ''Back up'' on the app. I press ''Replace backup'' hoping that it would replace the current one with the one I had all my accounts and not the other way around.

I need to recover my previous backup with all accounts

Please help!

microsoft-authenticator
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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Your only hope is that the backup went to a different email? Otherwise you may be left with using the service provider's methods to recover the account.

--please don't forget to upvote and Accept as answer if the reply is helpful--



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How can I use the service provider method? I need recover the previous backup, not the account

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DSPatrick avatar image DSPatrick SergioMarnValenzuela-7743 ·

As an example for a microsoft personal account you can use the Microsoft account recovery form
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to upvote and Accept as answer if the reply is helpful--



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I have access to the acccount, thats not my problem

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