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MichaelPolizzi-1525 avatar image
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MichaelPolizzi-1525 asked DSPatrick answered

Can't install Office 365 Family

My wife shared her subscription with me. Installed fine on my laptop (running Office 2016) but WON'T on my desktop (running 2013). I get an error message saying "Error: Stop, you should wait to install Office 2016. You won’t be able to receive mail from a current mailbox". Something about Exchange 2007.

Please help

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1 Answer

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DSPatrick answered

O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_install

--please don't forget to upvote and Accept as answer if the reply is helpful--


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