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BoopathiSubramaniam-6294 avatar image
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BoopathiSubramaniam-6294 asked BoopathiSubramaniam-6294 commented

Software Usage report for Adobe Acrobat

Hello,

I need to generate report for the Adobe Acrobat application is not used by users for the last 9 months.

Please help me how to perform this in Client Settings and Software Metering.
So that a report can be generated.

mem-cm-general
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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered BoopathiSubramaniam-6294 commented

Hi, @BoopathiSubramaniam-6294
Thank you for posting in Microsoft Q&A forum.

Have you enabled software metering on clients 9 months ago? If not, we may not get the Software Usage report for the last 9 months. We can just start metering from now.

In client setting:
We have to Enable software metering on clients: Select True to enable software metering.
Schedule data collection: Configure how often software metering data is collected from client computers. Use the default value of every 7 days or click Schedule to specify a custom schedule.

And create a software metering rule for Adobe Acrobat.

For the detailed steps, please refer to:
https://docs.microsoft.com/en-us/mem/configmgr/apps/deploy-use/monitor-app-usage-with-software-metering#configure-software-metering


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Hello AllenLiu

I checked that Software metering is created already.

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Please let me know which SCCM report under Software Metering used to generate the application last time used with date and time.

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AllenLiu-MSFT avatar image AllenLiu-MSFT BoopathiSubramaniam-6294 ·

You may try the report "Computers that have run a specific metered software program" under Monitoring > Reporting > Reports > Software Metering

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Thank you AllenLiu

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Garth avatar image
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Garth answered

have you created the software metering rule? have you looked at the built in reports?

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