KMODE_EXCEPTION_NOT_HANDLED - W10 - DUMP FILES decoding help

John Anon 1 Reputation point
2021-09-22T10:54:30.207+00:00

Hello!

For 2 months not i have tried fixing this blue screen of death appearing in my new rig.
I have tried formatting my pc many times, switching with other rams, and replacing my graphics card!!!

I fear that it maybe is a motherboard problem, but i want to first decode what the dump files are indicating!

Can any expert in this help me?

https://easyupload.io/xgxkyy

And i also have a big file named MEMORY.DUMP which is 15.9gb (if you need this please tell me to upload it to google drive if i can!)

I really have exhausted everything on this, if the dump file won't help i will need to file a suit to the vendor of the pc... (which will bring more trouble than solutions....)

Any help is greatly appreciated!!!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,701 questions

5 answers

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  1. Docs 15,146 Reputation points
    2021-09-23T03:44:04.643+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive:

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

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  2. Limitless Technology 39,391 Reputation points
    2021-09-23T10:45:43.567+00:00

    Hello,

    Thank you for your question.

    Couple of things you may try.

    1. if you have switch of RAM modules , then also consider to run your computer with only one RAM module. your PC will be slow but you will be able to identify if related to RAM.
    2. Check your Hard drive also if its faulty or Bad sectors, try to connect on different cable and try to install OS and different hard disk.
    3. Reset your BIOS to default.
    4. Remove your Graphic card and Switch to On-Board display.
    5. Please check if there is enough cooling to your Power supply and motherboard and does not overheating.
    6. Try to disable Antivirus for temporary purpose.
    7. try to run Diagnostic from BIOS for RAM , Hard disk and other checks.

    --If the reply is helpful, please Upvote and Accept as answer--

  3. Docs 15,146 Reputation points
    2021-09-23T12:14:30.797+00:00

    If you post V2 with English as the default language, the collected files can be scanned, and help can be provided.
    (a current dump file is not required)

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
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  4. John Anon 1 Reputation point
    2021-09-23T17:38:35.127+00:00

    Actually i managed to do a big windows update (i had the previous windows 10 version in this sata i am currently using) which i missed at first, (although as i told you the crash has also happened with fresh installs!) using the windows update manager tool!

    Thats why i lost my minidump files!

    I can give you the current v2 log files, but i dont know what you will see cause the update cleared many logs....

    Here it is https://drive.google.com/file/d/1lqjdTB9iWCanvbWG_Vu4R54s4IRBoFVP/view?usp=sharing

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  5. Docs 15,146 Reputation points
    2021-09-27T08:25:55.097+00:00

    The logs displayed what appears to be pirated / cracked Windows 10 Enterprise.

    Unexpected behavior can happen when there is piracy / cracked software.

    Consider installing Windows 10 home or professional without KMS.

    https://answers.microsoft.com/en-us/page/codeofconduct?auth=1

    Things that will get you immediately banned from this forum:

    Pirating Microsoft software or products, or offering pirated software or products for sale, including posting product keys.

    Specifically violating Microsoft licensing or terms, such as posting content or links that will install a 3rd party kernel, or evade security measures built into the software.

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