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Dynamics 365 On-Premise using Outlook App, not Outlook client, Server-side sync and automatic processing of inboun emails

I am using Dynamics 365 on premise with server-side sync instead of the Outlook client and the Outlook App. I have users who want to only track certain emails through the app but not have all inbound emails tracked automatically. Can this automatic inbound tracking be removed but still leave the App functional for tracking?

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DSPatrick answered

Dynamics 365 is not currently supported here on Q&A. The product group for Dynamics actively monitors questions over at
https://community.dynamics.com/f

--please don't forget to upvote and Accept as answer if the reply is helpful--


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