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PAULOJUNIOR-4113 asked LimitlessTechnology-2700 answered

After installing KB5005568 some windows computers stopped printing, is there a solution for that?

Version: Windows Server 2019.
KB5005568
Error started after installing the mentioned KB on the print server.
Affected computers mostly use windows 7 e 8.

windows-server-print
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LimitlessTechnology-2700 answered

Hello @PAULOJUNIOR-4113

This is due to recent updates to protect from the PrintNightmare exploit. Only users with Admin rights would be able to see the printer because the would have access to the drivers. One workaround is to install manually the printer drivers locally, and this will allow any users on the computer to map the device. Otherwise Microsoft released an article regarding the printer and printer driver management post patching:

https://support.microsoft.com/en-us/topic/kb5005652-manage-new-point-and-print-default-driver-installation-behavior-cve-2021-34481-873642bf-2634-49c5-a23b-6d8e9a302872

Hope it helps,


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