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BrianCurtis-9251 asked ElsieLu-MSFT edited

Sharepoint Online (365) Alert Running Only Once

Hello, all. I've got a new alert set up in a SharePoint Online library that's set to send me a reminder notice 1 day before the Next Review Date for any document in the library. I set up some test files, each with a staggered set of Next Rev. Dates and then created the alert to make sure it worked.

Sure enough, I received the initial "Time to review this doc" notification in my inbox last Thursday... but then nothing. Other deadlines for other docs passed, day by day, and no more reminders appeared. It's like the alert ran once and then stopped. Has anyone else seen this happen, or am I misunderstanding the premise of Alerts and they're only supposed to run once?

Edit: Please-please-please confine your answer to how ALERTS work and only Alerts. I know there's a frighteningly complex tool called Power Automate for building workflows, and we're trying very hard to avoid that. The question is: Can Alerts (just Alerts) run every day, or can't they?

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Hi @BrianCurtis-9251 ,

I have built an alert to test, let's wait to see if this issue can be reproduce.

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ElsieLu-MSFT answered ElsieLu-MSFT edited

Hi @BrianCurtis-9251 ,

Per my test, the alert I set(if you don't make any change) does not send a report every day.

So if you want to achieve your requirements, you can consider using Power Automatic, simple requirements are not that complicated. I found a post with similar needs, you can have a look:
Send a summary email whe items are modified in a Sharepoint List using conditions


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BrianCurtis-9251 answered

Thanks for testing it out. I'm surprised and disappointed that alerts don't run continuously once set up. That seems counter-intuitive, and will likely come as an unwelcome surprise to many users who set up an alert and expect to receive regular updates from it, just like any subscription.

Thanks also for the link; I guess we have no choice but to try to wrestle with Power Automate and its formidable learning curve of jargon and complex programming concepts. (shudder)

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