disable default retention policy/tags

Elvyn Gutierrez 1 Reputation point
2021-09-23T17:37:35.937+00:00

Hi all. We currently use Office 365 Business Std. in a small law firm. The Managing partner is constantly reaching the 50GB mailbox limit and i though we could use online archiving so she could archive some of the mails and free some inbox space

I noticed the default retention policy has some policy to move messages over 2 years and other things. It would be a nightmare for her, because shes not tech savvy and she would be lost trying to find the location of old messages

I don't want to apply retention policies to her, I just need the aditional archive inbox and let her move or copy paste messages to the archive to make space.

pls advice how to proceed. just to let you know I have never use online archiving before.

my other question is: if you do a search on the inbox, does it also looks on online archive?

regards

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Kael Yao-MSFT 37,496 Reputation points Microsoft Vendor
    2021-09-24T08:22:38.927+00:00

    Hi @Elvyn Gutierrez

    To disable the default retention policy for the user, please access Exchange admin center>Recipients>Mailboxes.
    Double click on the user mailbox and select Manage mailbox policies.
    134878-08.png
    Under Retention policy, select [No policy] instead of Default MRM Policy.
    134810-09.png
    You may need to wait for some time for the retention policy to be disabled or you may connect to EXO powershell and run the following command to speed the process: 

    Start-ManagedFolderAssistant -Identity <user mailbox>

    my other question is: if you do a search on the inbox, does it also looks on online archive?

    No, it would only search items in the inbox.

    134905-10.png

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