question

ElvynGutierrez-9234 avatar image
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ElvynGutierrez-9234 asked KaelYao-MSFT commented

disable default retention policy/tags

Hi all. We currently use Office 365 Business Std. in a small law firm. The Managing partner is constantly reaching the 50GB mailbox limit and i though we could use online archiving so she could archive some of the mails and free some inbox space

I noticed the default retention policy has some policy to move messages over 2 years and other things. It would be a nightmare for her, because shes not tech savvy and she would be lost trying to find the location of old messages

I don't want to apply retention policies to her, I just need the aditional archive inbox and let her move or copy paste messages to the archive to make space.

pls advice how to proceed. just to let you know I have never use online archiving before.

my other question is: if you do a search on the inbox, does it also looks on online archive?

regards

office-exchange-online-itpro
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@ElvynGutierrez-9234
As this issue is related to Exchange online, I changed the tag.
Thanks for your understanding.

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1 Answer

KaelYao-MSFT avatar image
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KaelYao-MSFT answered KaelYao-MSFT commented

Hi @ElvynGutierrez-9234

To disable the default retention policy for the user, please access Exchange admin center>Recipients>Mailboxes.
Double click on the user mailbox and select Manage mailbox policies.
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Under Retention policy, select [No policy] instead of Default MRM Policy.
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You may need to wait for some time for the retention policy to be disabled or you may connect to EXO powershell and run the following command to speed the process:

 Start-ManagedFolderAssistant -Identity <user mailbox>

my other question is: if you do a search on the inbox, does it also looks on online archive?

No, it would only search items in the inbox.

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thanks Kaelyao for your response.

Its online archive the same as in-place archive?

if not, is there an add-on for online archive in office 365 business std?

regards,

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KaelYao-MSFT avatar image KaelYao-MSFT ElvynGutierrez-9234 ·

Hi,
Yes. They are the same.

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KaelYao-MSFT avatar image KaelYao-MSFT ElvynGutierrez-9234 ·

Hi @ElvynGutierrez-9234

I am writing here to confirm with you how thing going now?
If you have any questions or needed further help on this issue, please feel free to post back.

If the issue has been resolved, please accept the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well.

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