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Virtual machine not recieving any updates in update managment error Exception from HRESULT: 0x8024402F

When we are looking under Azure ->Automation Account ->Update managment ->Status of VM (Win 2008) -> it is not getting patched and showing error - Exception from HRESULT: 0x8024402F

Also when i tried to check in log analytics workspace ..it is showing heartbeat perfectly fine.

In Axure security center ,it is not recommending any patch for this machine and in update managment when i tried runnign query against this VM to check if it is getting updates ,then it is giving 0 results. But sometime back this VM was someing recommendation for security updates under Azure Security center.

Any help ..would be appreciated. Thanks

azure-virtual-machinesazure-security-centerazure-virtual-machines-monitoring
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Dev073 avatar image
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Dev073 answered coolprash commented

Hi, Thanks for posting.

What is your exact operating system specific.

Windows Server 2008 and Windows Server 2008 R2 RTM, Azure Update Management only performs update assessments.
Windows Server 2008 R2 SP1 and later support assessment and auto patching.

Please also ensure the system perquisites are met for update management : Refer here.
https://docs.microsoft.com/en-us/azure/automation/update-management/operating-system-requirements

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Mine is 2008 R2 datacenter .. Is datacenter not supported for updatemanagement

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what is the service pack level ?

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service Pack SP1 .. log analytics recieving heartbeat .. but when i run query under update managment for this server and don't see any patch in the result coming as needed for this server which i always see for every server

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Also i am noticing Event ID 2130 Timeout communicating with teh Service ID ...ods.opinsight.azure.com

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