question

RickMarvin-0637 avatar image
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RickMarvin-0637 asked LimitlessTechnology-2700 answered

traceroute fails to complete when route includes ntwk.msn.net

traceroute www.paypal-status.com
traceroute to www.paypal-status.com (20.69.68.249), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 27.562 ms 1.427 ms 1.127 ms
2 10.61.40.1 (10.61.40.1) 10.975 ms 9.204 ms 8.645 ms
3 100.127.74.94 (100.127.74.94) 9.801 ms 14.061 ms 15.493 ms
4 68.1.0.191 (68.1.0.191) 15.295 ms 10.517 ms 12.618 ms
5 ae60-0.ier01.phx31.ntwk.msn.net (104.44.37.99) 10.189 ms 13.284 ms 16.672 ms
6 ae23-0.rwa03.phx10.ntwk.msn.net (104.44.42.148) 11.546 ms 13.792 ms 10.303 ms
7
8

windows-dhcp-dns
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DSPatrick avatar image
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DSPatrick answered RickMarvin-0637 commented

Looks to be offline. May need to contact the service provider.

135167-image.png



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DSPatrick. When I user my mobile device which is using data plan from Verizon, the website renders. When I use my laptop using my internet provider, the website fails to rendor ( multiple ipads and laptops were attempted. ). same wifi.

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mobile on Verizon network renders the page.
135135-img-0048.png


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img-0048.png (334.1 KiB)
DSPatrick avatar image
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DSPatrick answered

When I use my laptop using my internet provider, the website fails to rendor

Same here, I'd try contacting the provider about this.

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi @RickMarvin-0637

I would suggest resetting the Network settings and is it only with the specific Service providers of so you need to contact the service provider.

From the Start Menu, type network reset and restart after that and see if that is Helpful.


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