traceroute fails to complete when route includes ntwk.msn.net

Rick Marvin 1 Reputation point
2021-09-24T19:17:49.403+00:00

traceroute www.paypal-status.com
traceroute to www.paypal-status.com (20.69.68.249), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 27.562 ms 1.427 ms 1.127 ms
2 10.61.40.1 (10.61.40.1) 10.975 ms 9.204 ms 8.645 ms
3 100.127.74.94 (100.127.74.94) 9.801 ms 14.061 ms 15.493 ms
4 68.1.0.191 (68.1.0.191) 15.295 ms 10.517 ms 12.618 ms
5 ae60-0.ier01.phx31.ntwk.msn.net (104.44.37.99) 10.189 ms 13.284 ms 16.672 ms
6 ae23-0.rwa03.phx10.ntwk.msn.net (104.44.42.148) 11.546 ms 13.792 ms 10.303 ms
7 * * *
8 * * *

Windows DHCP
Windows DHCP
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.DHCP: Dynamic Host Configuration Protocol (DHCP). A communications protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network.
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  1. Dave Patrick 426K Reputation points MVP
    2021-09-24T19:23:53.537+00:00

    Looks to be offline. May need to contact the service provider.

    135167-image.png

    --please don't forget to upvote and Accept as answer if the reply is helpful--

  2. Dave Patrick 426K Reputation points MVP
    2021-09-24T19:53:47.143+00:00

    When I use my laptop using my internet provider, the website fails to rendor

    Same here, I'd try contacting the provider about this.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  3. Limitless Technology 39,336 Reputation points
    2021-09-27T18:46:39.753+00:00

    Hi @Rick Marvin

    I would suggest resetting the Network settings and is it only with the specific Service providers of so you need to contact the service provider.

    From the Start Menu, type network reset and restart after that and see if that is Helpful.

    ------------------

    --If the reply is helpful, please Upvote and Accept as answer--

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  4. Kenneth Kron 0 Reputation points
    2023-09-22T19:10:14.72+00:00

    Those servers are likely not responding because Microsoft is blocking pings to them.

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