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NorthernRegion-3488 avatar image
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NorthernRegion-3488 asked DSPatrick answered

Having trouble changing our Profile photo

Hello,
We are having trouble changing or removing our profile picture for an Office 365 profile. We have tried updating it in multiple different places from the account side including in Delve, as well as the Admin account. Continue to receive the error message "Something went wrong and we couldn't apply your changes right now. Please try again later. I don't see an option to just remove the photo either. What else can we try?

Thank You!

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DSPatrick avatar image
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DSPatrick answered

O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

--please don't forget to upvote and Accept as answer if the reply is helpful--


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