Having trouble changing our Profile photo

Northern Region 26 Reputation points
2021-09-25T01:49:30.837+00:00

Hello,
We are having trouble changing or removing our profile picture for an Office 365 profile. We have tried updating it in multiple different places from the account side including in Delve, as well as the Admin account. Continue to receive the error message "Something went wrong and we couldn't apply your changes right now. Please try again later. I don't see an option to just remove the photo either. What else can we try?

Thank You!

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